Ferret Brothers Health Club Sales & Marketing

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Lagniappe

la·gniappe
(lãn'yəp, lãn-yãp')
n. Chiefly Southern Louisiana & Mississippi.

1. A small gift presented by a storeowner to a customer with the customer's purchase.

2. An extra or unexpected gift or benefit.

Lagniappe derives from New World Spanish la ñapa, “the gift,” and ultimately from Quechua yapay, “to give more.” The word came into the rich Creole dialect mixture of New Orleans and there acquired a French spelling.

It is still used in the Gulf states, especially southern Louisiana, to denote a little bonus that a friendly shopkeeper might add to a purchase. By extension, it may mean “an extra or unexpected gift or benefit.”

Prospector Software

This software is a database program designed specifically for the fitness industry to keep track and market to the prospects that came through your door and took a tour but didn't join.

Keep track of all of your prospects. Note when follow-up calls, letters, and emails are sent to the prospects.

Schedule follow-up appointments and activities in the calendar so staff knows exactly who they need to contact each day and no one falls through the cracks.

Management is able to hold staff accountable by seeing exactly when a prospect was followed up on and what happened during the exchange.

Letters and emails can be sent directly from the program with all of their information automatically mail-merged in.

Forms

Any form you can imagine is included to operate your club efficiently.

From business forms, sales forms, staffing forms, and operational forms.

Clubs are provided a username and password to allow access to the forms site.

All forms are in word, excel, or pdf files that may downloaded and manipulated. Click here to see the forms site.